1. Standard Delivery
For local and international orders, items will be sent using United States Postal Service.
2. Order Tracking
Tracking is provided with all deliveries. For an up-to-date location of your order, you can enter the USPS website by entering your tracking number provided on the order shipping confirmation.
3. Delivery Times
Orderes placed before 2pm (Eastern Standard Time),On Monday will be shipped on the same day where payment has successfully been received. Orders submitted after this time will be shipped within three working days.
North America (US & Canada) Up to 5 working days
UK & Europe 7 to 14 working days
Asia Pacific (Australia & Asia) 8 to 15 working days
During public holidays and busy periods, please allow extra time in receiving your package.
4. Import Taxes & Duties
Please be advised that customs charges and/or import duties are determined by the customs office of the regarding destination and where applicable, may be levied once the parcel arrives at the destination country.
Payment of these charges and taxes is the responsibility of the recipient and will not be covered by the GeekCookUSA. For further details of charges, please contact your local customs office.
5. Customs & Regulations
Customers should check local postal regulations for restricted items, as GeekCookUSA cannot be held liable for any items that are not accepted into the regarding country.
REFUND AND RETURN POLICY.
We will be happy to refund any items purchased at full retail price, provided proof of damage is shown within 24hrs of delivery. All refunds exclude postage costs, as agreed in our terms, unless a mistake has been made by us. We can only refund to the card/payment method used for purchase.
We regret that we are unable to offer refunds on any Sale items unless proven faulty within 24hrs of delivery.